MORE INFORMATION

The Corner Family Surgery provide medical consultations by appointment only. We will endeavour to make the appointment for your preferred doctor at a time that suits you. Alternatively, should your doctor not be available, we will offer you an option to see one of our other doctors.

Appointments

Our practice uses an appointment system. Each appointment is usually allocated 15 minutes.

  • 15 minute appointments is for 1 issue

  • 30 minute appointments are for multiple issues or mental health concerns

Please ask the staff at the time of booking if you require a longer appointment.

We allow “urgent” appointment times each day for patients who need urgent medical care on the day.

If you need an appointment for any reason, including scripts, referrals, skin checks, check up or anything not urgent, please book ahead. 

The doctors fill up quickly, so please book in advance whenever possible.

If you are booking an appointment for your child or another family member, they must be present for the appointment.

If the patient is not present at the time of the appointment, a private fee will be charged and the doctor may be unable to provide appropriate medical care until the patient is available.

Due to Medicare guidelines, if a patient is not present at the time of the appointment then you are not eligible for a Medicare rebate.

Referrals

Referrals to specialists and other health professionals requires a consultation with your doctor.

It is a Medicare requirement that you see a Doctor each time a referral is required.

This includes initial referral as well as follow up referrals. 

Repeat Prescriptions

Your Doctor will generally prescribe enough medication to last until your next appointment.

It is a Medicare requirement that you see a Doctor each time a new script is required.

Communication & Phone Calls

Phone calls to the Doctor interrupt consultations. Our receptionists will give the Doctor a message and/or help as much as possible with the enquiry.

Problems needing an involved discussion require an appointment with your Doctor. Our receptionists may need to ask the nature of the call to ascertain the urgency if making an appointment, however they are not medically trained and are not permitted to give medical advise or discuss a medical problem with you.

We do not provide results or consultations via email for confidentiality reasons, as recommended across the healthcare industry.

Fees

We are a mixed billing practice with bulk billing for Pensioners, Healthcare Card Holders, Veterans' and children under the age of 16. Fees are determined by the individual Doctor at the time of consultation.

The current list of fees is displayed in our waiting room.

Payment is required at the time of consultation. We have EFTPOS, Tyro and credit card facilities available for your convenience.

For patients that do not hold a valid Medicare card, a private consultation fee will be charged applicable to the length of the consultation.

Claiming through Hicaps is available for all podiatry patients.

Test Results​

Patients are requested to book follow up appointments to receive their test results. This ensures the appropriate follow-up care is provided.

Privacy

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the strict National Privacy Principles available at www.privacy.gov.au. No information is released to a third party without your consent.

Further information is available in our brochure "keeping your personal information private in our surgery". 

Feedback

We take your compliments, concerns, suggestions and complaints seriously. A suggestion box is located at reception for your convenience. If you are happy with the care we provide at The Corner Family Surgery, please tell your friends and family about us as we value your personal recommendation.

If at any time you experience any problems or difficulties with regards to the practice, please talk to your Doctor, alternatively speak or write to the Practice Manager about your concerns. Should you need to take the matter further, feel free to contact the

Health Care Complaints Commission

Please remember we are here to help you. We aim to work with you in caring for your health and we place high value on the Patient-Doctor relationship. Courtesy, compassion and high quality medical care are the keys to achieving the best results for your healthcare needs.

Cancellation Policy

If you are unable to attend your appointment you must cancel your appointment in advance, or you will be charged a $10.00 non-attendance fee.

We are happy to reschedule appointments subject to availability.

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WELL EQUIPPED & COMFORTABLE

Our surgery is comfortable and well equipped, we warmly welcome patients and hope that they stay with us throughout their lifetime

MAKING YOU FEEL AT HOME

The Corner Family Surgery’s aim is to provide a personalised and dedicated service to our patients. We believe in providing a family feel in our practice where our patients can relax and trust their treatment.

OUR DOCTOR'S INTEREST AND SPECIALISATIONS

 

We have doctors with interests and specialisations across all areas of general practice.
Some of these include; (but not limited to)

  • Women's health

  • Men's health

  • Children's health

  • Sexual health

  • Mental health

  • Chronic illness treatment and management

  • Preventative medicine

  • Aged care

  • Minor surgeries and procedures

  • Addiction medicine

  • Veterans’ Affairs: reports and claims

  • Workers’ Compensation.

FRIENDLY AND WELL ESTABLISHED FAMILY PRACTICE

 

The Corner Family Surgery is a friendly and well established family practice located in Wyoming.

We are committed to providing quality healthcare to you and your family.

 

Our highly qualified and committed team of doctors is headed by Dr Jeremy Bramston who has been practicing on the Central Coast for over 28 years.

We are a mixed billing practice. We bulk bill for Pensioners, Healthcare card holders, Veterans' Affairs and children under 16.

 

Payment at time of consultation is required for all private patients.

Associated Practices

Surefoot Podiatry

We also have an excellent professional team of Podiatrists- Surefoot Podiatry  who are available for general podiatry, children’s feet checks, dance and sports injuries, heel pain as well as diabetic and rheumatoid assessments, Veterans' Affairs. Patients who qualify under the EPC scheme are charged $10.00 per visit.

Australian Clinical Labs

The pathology company Australian Clinical Labs (ACL) are conveniently situated on site.  No appointment necessary. Open Monday to Friday 8am until 12.30pm.